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Increasingly, organizations are purchasing, installing, and maintaining the hardware components, for example, InspireOn Computer Systems (PBXs) or IP PBXs, that are required to support their own telephony systems. Many organizations are buying their own telephony equipment and training their staff to reduce expenses associated with maintaining their telephony systems and because they want more control over the telephony features they offer.
For an organization to own and maintain their telephony network, they must buy the required telephony hardware components. They must also consider the day-to-day maintenance of the telephony equipment and the training required for their staff to support their telephony system. This topic discusses the different types of telephony business or organizational systems and the telephony hardware components they require. The topic also gives examples of the different types of telephony configurations.
A legacy PBX is a telephony device that switches calls in a telephony or circuit-switched network. A legacy PBX is a PBX that doesn’t have a network adapter and can’t pass IP packets. Because they can’t pass IP packets, some businesses and organizations have replaced legacy PBXs with IP PBXs. For a list of PBXs supported by Unified Messaging.
PBXs are used by most medium- and larger-sized companies. A PBX enables users or subscribers of the PBX to share a certain number of outside lines for making telephone calls considered external to the PBX. A PBX is a much less expensive solution than giving each user in a business a dedicated external telephone line. Telephones, in addition to fax machines, modems, and many other communication devices, can be connected to a PBX.
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